AI Receptionist
What it does
Everything your front desk handles — answered, booked, and followed up automatically
Answers every call instantly, 24/7 - no hold, no missed calls
Capture more bookings, even after hours or during busy times
Books appointments based on your real availability
No double-booking, no manual scheduling, fewer errors
Answers common questions (services, hours, location)
Reduce repetitive calls so your staff can focus on real customers
Handles unsolicited / spam calls
Stop wasting time on spam and keep your lines open for paying customers
Sends SMS confirmations and reminders automatically
Fewer no-shows and better customer follow-through
Handles rescheduling and cancellations seamlessly
Keep your calendar full without staff intervention
Supports multilingual conversations
Serve more customers without hiring multilingual staff
Transfers to a live staff member when needed
Stay in control for complex or high-value situations
How it works
From incoming call to confirmed booking — handled automatically in seconds
Customer calls your business
You decide when Samiana takes over — all calls or just overflow
AI answers instantly
No hold time — every caller is greeted immediately, 24/7
Understands the request
Identifies intent like booking, rescheduling, or general questions
Checks your availability
Uses your real schedule and business rules to find valid time slots
Books or updates appointments
Confirms date, time, and customer details accurately
Handles questions during the call
Answers FAQs like services, hours, and basic pricing guidance
Sends confirmation & reminders
Automatically follows up with SMS so customers don’t forget
Summarizes and notifies you
Provides a clear call summary so you know what happened and what to do next
Re-engages inactive customers with outbound calls
Proactively contacts past customers to fill your schedule and drive repeat visits
Actual Call Transcript
Samiana Receptionist handle automatically:
✅ Follows your custom booking workflows
✅ Detects conflicts (e.g. off-hours) and suggests valid times
✅ Maintains a warm, natural, professional tone
✅ Confirms date, time, and customer details clearly
✅ Handles follow-up requests (reschedule, questions, etc.)
✅ summarizes entire conversation so you know what action to take
Built to match how your business actually operates
Real Results from Our Clients
- Operate without a full-time front desk — calls are handled while you focus on in-person care
- Achieved ~7% re-engagement from outbound campaigns
- Converts inbound inquiries into booked appointments